What is it?
It's a way of responding to a certain company or organisation with no complications of pressure. You can get these in post or email, etc, where you can reach out to the said company with any questions or opinions. This is different to a sales technique as it takes the pressure off customers.
How will I use it?
One way I've used this in my leaflet is by including social media and TripAdvisor. TripAdvisor is a simple way for people to give feedback and comments about their experiences - where the managers or owners can also reply whether it be from a negative or positive post.
This is a great way of gathering feedback, and also answering any visitor's questions or queries before or after their arrival. It gets the museum involved digitally, and gives it a wider audience.
No comments:
Post a Comment